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Privacy Policy — GR8COFFEE

Effective Date: April 13, 2026 Last Updated: April 13, 2026

GR8COFFEE LLC ("we," "our," or "us") operates the GR8COFFEE mobile application and website at gr8coffee.co. This Privacy Policy explains how we collect, use, and protect your information when you use our app or website.

1. Information We Collect

Information you provide to us:

  • Name, email address, and password when you create an account

  • Shipping address when you place an order

  • Payment information (processed securely by Stripe — we never store your card details)

  • Messages you send to our GR8 AI assistant

Information collected automatically:

  • Device type and operating system

  • App usage data (screens visited, features used)

  • Order history and loyalty points balance

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Manage your account and loyalty rewards

  • Send order confirmations and shipping updates

  • Improve our app and services

  • Respond to your questions and support requests

  • Send promotional communications (you can opt out at any time)

3. Payment Processing

All payments are processed securely by Stripe. GR8COFFEE never stores, sees, or has access to your full credit card number. Stripe's privacy policy is available at stripe.com/privacy.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Stripe — to process payments

  • Wix — our website and order management platform

  • OpenAI — to power our GR8 AI assistant (questions only, no personal data shared)

  • Service providers — shipping carriers (USPS/UPS) to fulfill your orders

  • Legal authorities — if required by law

5. Data Security

We take reasonable measures to protect your personal information. Your account is protected by your password. Payment data is encrypted and handled by Stripe using industry-standard security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your account and data

  • Opt out of marketing emails at any time

To exercise these rights, contact us at hello@gr8coffee.co

7. Children's Privacy

Our app is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Third-Party Services

Our app uses the following third-party services, each with their own privacy policies:

  • Stripe — stripe.com/privacy

  • Wix — wix.com/about/privacy

  • OpenAI — openai.com/privacy

  • Expo — expo.dev/privacy

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

GR8COFFEE LLC Ansonia, Connecticut Email: info@gr8coffee.co Website: gr8coffee.co

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